"Easy to use web site. I look forward to shopping with you again."
Richard Meech (Jan '21)
"Just a quick email to thank you for the professional and speedy service as always. I now look forward to receiving the above item. Many thanks."
Colin Hickman (Jan '21)
"I was very impressed with the fast delivery, it arrived on Friday 8th. Have not used it yet."
Len Rhodes (Jan '21)
"Received email informing me of delivery on 11/1/2021. Arrived today 9/1/2021. Service does not get any better than that. Thank you D&M Tools. 10/10 and Happy New Year."
Steve McCloskey (Jan '21)
"Great service, ordered Sunday evening (Makita Reciprocating Saw DJR186Z), processed Monday, arrived Tuesday, well packed, wrapped in brown paper so it did not advertise it was a power tool, and it works great, nice to deal with a family company that knows what good service is."
Peter W. (Jan '21)
"Great service,great store, great firm,...oh and great staff! I've been using this firm for many years and have never been let down."
Granville Saxton (Jan '21)
"Trend router table - What a great service arrived next day. Very good communication."
John Sullivan (Jan '21)
"Hi , clamps just arrived, just to say that your service was excellent , first time I have used your store but I would definitely use again or recommend. Thanks very much."
Frederick Chadwick (Jan '21)
"Paul answered my query very efficiently, the order was despatched on the same day and received the next working day. Absolutely first class service, thank you."
David Ive (Jan '21)
"Brilliant service and communication. Many thanks. From a very happy customer."
Stephen Watkins (Jan 21)
"Service and despatch,, very fast and efficient."
Susan Robinson (Jan '21)
Back to top
"Hi thank you for your help let’s hope the fixing kit solves the problem. Thank you to a Stuart Boreham. Happy New Year to you all."
Richard Hackett (Dec '20)
"Just want to say.... amazing quality and service.. especially in the current state of affairs... Great price and delivery... thank you and hair new year."
Jamie Jempson Dec '20)
"Thank you for First Class Service. I ordered a set of Jaws for my wood turning lathe at the beginning of Christmas week and they were delivered the next day, fast service especially for this time of year, well done, will certainly use you again."
Thomas Pullin (Dec '20)
"Could not have been bettered, great price, v fast delivery and friendly lady on the phone to answer a query."
Paul Webster (Dec '20)
"If l could give you 10 stars for customer service l would do. Only ordered yesterday tea time and the item was despatched immediately and arrived through my door this morning. Brilliant service. Thankyou. All best wishes to you all for the festive season. Please stay safe and have a happy and peaceful time."
David Muckle RPT (Dec '20)
"Just wanted to say Happy Christmas, so glad to see you still operating and shipping things so quickly – thanks for the great service this year, I will always use you in preference to one of the big online horse-traders. Fantastic range and fast shipment."
Richard Thomas (Dec '20)
"Superb service fast delivery and very friendly Thank you D&M Tools... Amazing D&M Tools a massive thank you for your excellent service and products. Happy Christmas "
Keith Page (Dec '20)
"Hi to all the team at DM tools placed a order on Monday for a drill and as promised got delivery today 16th with no problems with delivery times got an hour slot and as promised on time very impressed and will definitely be using you again 👍👍thanks ."
Shane (Dec '20)
"So far, very good. Ian has been very helpful and polite. Appreciated. I am very happy to work with family businesses, which it appears yours is. Lookin forward to receiving the order."
Andrew Evans (Dec '20)
"I would like to thank you for your communication in detail for the order I placed in October, which at the time was out of stock, but you kept me informed and I have now received the order and couldn’t be more pleased. I especially would like to thank Vicki as she was the one I communicated with. If anyone else sees this feedback I would encourage you to buy from D&M Tools, it was my first time and I will definitely buy from you again if I need to. So thank you."
Dave Podmore (Dec '20)
"I am really pleased with the fantastic service and the many good items that you provide for people to use. I wish you all a very Merry Xmas and a very Happy New Year free of Covid19."
Kayvan (Dec '20)
"Absolutely remarkable! - I discovered your company on Wednesday evening whilst searching for a Veritas MK2 honing system on the internet. All your competitors were out of stock & no confirmed delivery dates. You showed it in stock, this was confirmed by email following my enquiry at the start of the next working day. I called the shop and bought over the phone to ensure all was correct. I purchased the Veritas items & they were delivered this morning at 07:45.
That is costumer service of the highest order. I note that you have a vacancy in the shop, sadly I do not live in the area or I would be applying for the role.
What an excellent company to deal with. You are running a very tight ship as us ex-Navy people say. I will be definitely recommending you to everyone I know."
Jeremy John Lloyd (Dec '20)
"Hi guys, Thank you so much for my recent order. I can't believe it arrived the next day. The courier called me too just to check it was ok to leave my parcel as I wasn't home, hats off to him.
Also your website is very easy to use. Finally the drag fork I ordered was just what I needed. Thank you so much again. Have a lovely weekend."
Abigail Lawley :-) (Dec '20)
"Thank you for notifying me of the availability of the Record SS16V which I had previously reserved. The gentleman I spoke to was very polite, patient and handled my order professionally. It has been a rewarding experience ordering from your company and I would not hesitate to order from you in future if needs be. Thank you again.
B R Sears (Dec '20)
"Just wanted to say that I’m really impressed at how quickly my order was processed and has been dispatched (with DPD delivery updates coming through already). Thanks!"
Phil Bartlett (Dec '20)
"Thank you DM tools.had to send this as I'm delighted with the goods you sent as well as the price,but also the professional way you have dealt with the sale,the fast delivery and the delivery details /the day and time,which was just as you said.Perfect! I will recommend you to others for sure and buy from you again.Sellers like you need to be supported."
Robert Osborn (Dec '20)
"Very well thank you Great help from Stuart Boreham today and Charlie Brimicombe last week. Will be back as and when next required. Thank you."
Richard Hackett (Dec '20)
"I contacted you on Tuesday and spoke to one of your staff, who was knowledgeable and very helpful. I ordered the above drill from you and the process was very smooth and easy to do. It arrived the next day as promised and is a fantastic piece of kit. Thank you for your expertise and efficiency and having the item available at the right price, cheapest I could find. I would not hesitate to recommend your company to anyone, great service. Thanks."
John Zubic (Dec '20)
"Got plane today as you said great service. Thanks again."
John Lockett (Dec '20)
Back to top
"I have to say you have restored my faith in the world after all this rubbish that’s going on . You have conducted yourself very professionally and very friendly I will no doubt return soon. Thanks again."
John Lockett (Nov '20)
"Phenomenal service, just phenomenal! Well done, Ian."
Michael Oppler (Nov '20)
"Really good service."
J Igors (Nov '20)
"Hi, just wanted to thank you for dealing with my order so quickly. I ordered online on Tuesday evening, had an acknowledgment by 9 am on Wednesday and it was delivered on Thursday! Excellent service."
Betty Parker (Nov '20)
"I would like to thank you and your staff for an excellent service. I received my TWX7 Workcenter and router module in perfect condition and in record time at a very competitive price.
I couldn't ask for more. Thank you and your staff. A very happy customer."
Michael Gleeson (Nov '20)
"Excellent Service as always, well packaged and protected goods. Delivered as stated, keep up the great service!"
Den Pettengell (Nov '20)
I am enjoying using the new scroll saw I bought from you. It arrived from stock straight away. A small component failed but it was replaced with no fuss and arrived the day after I rang up> I got great advice when buying the saw and the follow up service has been fantastic
Simon Gallon (Nov '20)
"First rate service again. Thank you."
Richard Hemingway (Nov '20)
"Brilliant service received with DM tools, staff were very helpful. will definitely purchase from them again. Thank you."
Steven Jones (Nov '20)
"Excellent response from minute of placing order with a call to confirm a delivery Date. very pleased have always received good service."
Geoff Corner (Nov '20)
"Thank you for your excellent service. Your communication was first rate. I ordered on Saturday morning. Within about 3 hours I had 3 emails to confirm the order, to say order was despatched and then an expected delivery date of Tuesday. On Sunday the delivery was brought forward and I received my chuck today. I'm very impressed and will be placing further orders with you."
Richard Hemingway (Nov '20)
"This was my first time dealing with this company and all I can say is very well done. Product I purchased was delivered in great time and for a good price. Thank you and would definitely recommend to deal with."
Mr Wilkinson (Nov '20)
"I ordered a tool box set on the Wednesday it arrived as arranged on Friday on the allocated time, unfortunately the base piece was damaged to which I emailed your company on the Sunday. On Monday morning I got a phone call and an apology and my replacement got here on the Tuesday. All I can say is that the customer service is very good and I will definitely be using your company again. Thanks for your help."
Wayne Bunn (Nov '20)
"I would like to thank all for your fantastic service. I placed an order at 3pm Friday 30th October at 3.08 pm I received an email to say that it had been dispatched fantastic!!!! Then it was delivered at12.15 on Saturday.brilliant service."
Shaun Barnard (Nov '20)
Back to top
"Brilliant can't thank u enough great service all round thank u."
Mehboob Khan (Oct '20)
"Always there for helpful advice, very prompt delivery.”
Paul Buckler (Oct '20)
"Hi would like to say thank you very much for my order of the chuck for my lathe, Excellent service and very fast delivery Would definitely use you again."
Mr G Miles (Oct '20)
"I received my new vice on Wednesday and fitted it today and it workers great. I am very pleased with your prompt service and delivery. The vice was smaller than anticipated but for small diy jobs it is great. I am very pleased with your company and will be using you again in the future thank you once again."
Peter Milne (Oct '20)
"Many thanks for the prompt delivery of my order. Very well packaged and delighted with this powerful Sander. An outstanding company to deal with."
John Walsh (Oct '20)
"Excellent service,will use again and recommend"
Mike Brandreth (Oct '22)
"On Thursday morning I went to purchase a chuck from my local supplier. Was told, 'Due to pandemic we can't get them, don't know when they will be available'. Thursday afternoon I went on the internet, found DM tools, and ordered a chuck (at a very good price). 9 o-clock next morning it was on my doorstep. Fantastic service! Thank you so much."
Richard Wooldridge (Oct '20)
"Many thanks for my Planer delivered yesterday to my remote location in the Scottish Highlands. I was very impressed with your service and keeping me informed of the progress of my order. Outstanding!"
John Walsh (Oct '20)
"First time I’ve used d&m tools, received an email to say makita order was now in stock, first class service, will use you again and recommend to all our friends. Thank you."
Peter Harradine (Oct '20)
"Great service superfast delivery ordered at 3.30 pm arrived at 13.30 pm less than 24 hours to Scotland , brilliant company will definitely use them again ..Charlie on the phone was very informative and helpful ....thanks guys you are stars can get on with my log cabin now ...."
Steve (Oct '20)
"Great service thanks Stuart for your help would definitely recommend this company will use again in the future thankyou."
Marilyn Stephen (Oct '20)
"Received my order at 14.20 . checked it on lathe perfect fit. Can’t wait to get to try it out. Many thanks for your swift action will be dealing with you again soon."
Richard Lower (Oct '20)
"Excellent service speedy delivery could not ask for more."
Peter Morrison (Oct '20)
Back to top
"A really great service for D & M, I cannot praise you guys enough. Many thanks."
Mark Boomla (Sep '20)
"I am really pleased with my grinder and the price was unbelievable. Delivery was really fast and I have nothing but really good things to say about your company. I will definitely shop with your company again."
Quentin Mann (Sept '20)
"Web page easy to locate items and ordering very easy."
Keith Lawman, AC Lloyd Homes (Sept '20)
"The saw was delivered well packed and the overall service was very good. I suspect I will be ordering from you again."
Jan Bayford (Sept '20)
"Excellent service. I received a call following my order informing me how I could save money if I changed a few minor details. Very happy with the client service."
Steven King (Sept '20)
"Superb. First class. Despite late order time, delivered next day AM."
James Gibson (Sept '20)
"The high quality and ease of ordering makes shopping with D&M Tools a pleasure, thank you"
Melinda Llewdib (Sept '20)
"I placed my order over the August Bank holiday weekend and in doing so ordered the wrong voltage. I emailed D & M Tools immediately and first thing Tuesday morning they emailed me to confirm my order had been amended to the 240v and my order had been shipped. First class service and follow up. Thank you."
John Roberts (Sept '20)
Back to top
"Very quick efficient service."
Brian O'Gorman (Aug '20)
"Just like to say what great service I have received you. Ordered Trend storage boxes 2.30pm on Thursday and they were delivered 10am Friday morning. Excellent service thanks."
Nigel Blake (Aug '20)
"Thanks D&M, I'm very impressed with my new Scarifier /Aerator. this along with the speedy service will give me every reason to call again."
Colin (Aug '20)
"First time I have used you , very easy & very quick on line site to order, Order & acknowledgements within minutes of placing order with Invoice & despatch updates."
Neil Pitcher (Aug' 20)
"Connell C-AP2-BR 36in Apron with Pocket - My order arrived to-day. I am very happy with the product and the service given. Thank you very much."
Keith Atkins (Aug '20)
"Many thanks for the prompt dispatch. Great Service."
Bill McCracken (Aug '20)
"Really impressed with the speed of delivery, especially as this is the cheapest that I have found this item for. Cheers."
John Lunn (Aug '20)
"Wow! excellent service, ordered & delivered in approx 15 hours!"
T.Hammett (Aug '20)
"Fantastic - First time we have ordered from you, first class service so far! Thank you"
Jean Doyle (Aug '20)
"You did just great! Thanks To Viki for the excellent service."
Keith (Aug '20)
"When dealing with D&M Tools for the purchase of a Scheppach R350 Soil Sieve, the help and service I received from your staff was excellent. Please pass on my thanks to Charlie and Vikki."
Rae Hicking (Aug '20)
"Thanks for a speedy delivery and a great price"
David Clark (Aug '20)
"As a professional carpenter I use D&M as much as possible and have done so for years. They know there tools and are very helpful with advice. Prices are very competitive with the service included.
James Kind (Aug '20)
"I have been conducting a significant amount of business with your company because of the exemplary way in which Ian Sims and Mark conduct their commercial affairs. Thank you for your service."
Clive Jones (Aug '20)
Back to top
"I placed my first order to day, spoke to Stuart very professional took my order and details payment shipping very impressed.
On the back of this I placed my second order with-in one hour."
Norman Howson (July '20)
"I ordered some Dewalt cordless drills but unfortunately there was a problem with my card payment. Thankfully Gary at dm tools resolved the issue very quickly and efficiently. I will not hesitate to use dm tools in the future thanks for your help."
Geoff French (July '20).
"Just wanted to take the opportunity to say thank you for a great experience. Your staff were very helpful and provided immediate updates and made the whole process very easy. I will definitely be back again.."
Ryan Heynes, Account Director, Dell Technologies | Global (July '20)
"Excellent service and very prompt delivery. Thank you."
Kevin Boxell (July '20)
"Good product, superb service and DPD to boot."
Peter Wide (July '20)
"Hi good service ,fast delivery i can recommend every one 5 stars"
Vladimir Briza (July '20)
"Ordered a Triton jigsaw it arrived ahead of schedule, one and a half days later, brilliant. Communication was spot on too. Would recommend D M Tools with confidence. Very straightforward to do business with, thank you."
James Usher (July '20)
"Metabo table saw stand ..perfect good value thanks ...cheers."
Ian Shand (July '20)
'Ordered hedge trimmers.very easy to order.quick response told was going out for delivery within hour of ordering brill.'
Valerie Cooper (July '20)
'Excellent service under these difficult circumstances, thank you.'
Roger Tillman (July '20)
"Bought trend router from you .umbelievable deal and brilliant service . arrived to jersey today in rapid time .first class operation .will be using
you again and recommending to friends .well done"
Colin Riley (July '20)
'A special thanks to Elise for assistance in getting my order fullfilled. Great Service.'
Mark Hay (July '20)
'My order the delivery arrived today .i was pleasantly surprised I thought I would take longer everything was spot on very good price excellent delivery will definitely be back for more tools thanks keep up the good work .'
Raymond Shiach (July '20)
"Thank you for supplying and delivering my new sander during lockdown. The whole process worked extremely smoothly and although another company said it would take 33 days! The sander arrived from your company in 3 days magic thank you."
RGM, Chelmsford Essex (July '20)
"Just received the TrendT31A dust extractor, hose and reducer that I ordered on Mon 29 Jun. Dpd delivered promptly and on time. ... I should particularly like to thank Ian for his help while deciding what to get and how to connect to the various power tools that I have. His replies were prompt and accurate - it was much appreciated. Thank you again and I shall not hesitate to use D&M Tools again."
Huw Rees (July '20)
"I must congratulate you for your 5star service ease of ordering exellent service and unbeatable delivery."
H.Woodcock (July '20)
Back to top
"I just want to say that my first order with you has been received. The whole experience has been great. The selection and pricing of items is very competitive and the delivery was very swift.
I definitely will be using your company again! "
David Bradley-Wickens (June '20)
"Placed my first order with D&M Tools on June 25 at 13.55; received my order the very next day at about 11am. What terrific service D&M, will definitely be using your company again & happy to recommend to friends. Thank you for a great service - prices damn good as well !"
Garry Edmonds (June '20)
"All I can say is that your service was excellent. I would recommend your company to any one and I would like to thank a team member you have called Will who sorted an order for me, I spoke to him on over the phone on Thursday 25th June and received my order today Friday 26th as he said I would. Fantastic. Many thanks to you all."
Edward Lawrence (June '20)
"...I placed my order over the phone and I must say I was more than pleased with the service I received from the salesman who took my order I was very pleased with the way he dealt with my request a good job very well done."
Peter Parry (June '20)
"Amazing service, despatched within one hour of ordering and receipt expected within 24 hours. Other tool companies I checked couldn't compete with the speed of delivery."
Michele Cory-Smith (June '20)
"Thank you so much for such a speedy delivery. In these unprecedented times we didn't expect the item to be here at 9.30am the next day. Thank you to all your staff 👏👏👏"
Julie Goodwill (June '20)
"Very pleased with the quick and efficient service provided by D&M Tools.Delivered on time and is working well. Will no doubt use D&M again in the future."
Brian (June '20)
"Brilliant customer service! Nice and friendly! "
Troy Fryer (June '20)
"All good, ordered items approx middle of the day, now being dispatched. Placing order online was easy. Thank you."
Mark (June '20)
"I would just like to say many thanks for the excellent service your staff have provided with my order, I just wish I had found your web site earlier, however you will definitely be the first place I visit in the future. I have already passed you web site to a colleague."
Les Bate, Medical Accounting Services Ltd (June '20)
"..I was very impressed by the quick service and the fact you keep me up to date about my purchase and I will have no hesitation buying from your store again, thank you again for you excellent service."
Jim Mathieson (June '20)
"First order placed with DM tools as pricing is very competitive and delivery reasonable. Excellent assortment of goods so well pleased so far. Only slight problem is the minuscule small fonts on website. Need magnifying glass to read ! Will give update when I receive my bandsaw blades. Thanks
Frank Byrne (June '20)
"First time I’ve purchased from D&M Tools and if first impressions count then not only am I impressed but you’ll have me as a long time customer. My bank proactively voided a payment despite me advising that it was bona fide, I received a call from a very polite and helpful D&M representative to advise me of the card payment issue, took payment over the phone and I duly received order confirmation and dispatch advice via email. I’ve previously had issues with other tool sales businesses who have subsequently lost my business forever due to poor communication and extremely poor customer service, so it was reassuring to find a business proactively contacting me. Obviously pricing is always going to be a factor and in this instance D&M came in at probably the most competitive price out there, certainly going forwards I’ll look at D&M and always ask the question if a matched deal is available where there is a price discrepancy. Good start D&M hopefully the purchase arrives in one piece and with no subsequent issues. Many Thanks."
Ian Barnard (Home & Oil Boiler Care) June '20
"A very quick and easy way to order from you thank you."
Margaret Waterfall (June '20)
"Very good service, top man served me and knows his products. (needs a rise). Many thanks."
Neil Gayden (June '20)
"Hi I would like to give your Company 5 stars for the excellent service I received when I purchased some items. Prompt delivery. Thank you."
Charles Knight (June '20)
Back to Top
"...I did and do LOVE your service and courtesy+understanding=gorgeous people! Would highly RECOMMEND their service and shop (their prices are way better than screwfix,toolstation,etc...). Thanx alot!"
Beniamin Dragomir (May '20)
"Would just like to say a big thank you for such amazing service. Can't believe I only ordered yesterday and now I have it, many thanks again.
Frank Norris (May '20)
"Rang up to purchase needed on site ASAP, not 24hrs later tool in use. Just what the trade needs..."
Richard Howarth (May '20)
"Record SC3 delivered this morning. For Service 11 out of 10 😁 Packaging 10 out 10😊 I will mention your company name in our club (Herts & Beds Woodturners) news letter if that is OK with you.
Thanks again, look after yourselves."
Mark (May '20)
"That was very quick service, thank you very much, I look forward to receiving it and getting on with better woodturning."
Mark Sole (May '20)
"A very easy service to use Should I require Tools in the future you will be my first port of call many thanks."
Martyn Weller (May '20)
"Thank you so much for a great service and advice given to me during my purchase of Triton TWX7 , Contractor Saw & blades. I liked the fact that you were honest enough not to charge me for next day delivery as you could not promise that service at this time, but despite that the saw and blades arrived next day and the TWX7 the day.after. ...I would have no hesitation in recommending or using your shop in the future. Thanks again."
Mike Monaghan (May '20)
"Great easy to use service,excellent product and fast delivery with competitive prices great. Will definitely recommend to others thanks."
Chris Latham (May '20)
"Absolutely top class service - delivery on time, exactly as promised."
John Sanders (May '20)
"Thank you for your excellent service. Ordered my scroll saw on 16 /05 received it on 19 /05. Thank you Paul Lucas. The previous distributors weren't very helpful, I ordered my scroll saw on 22 /04, told it would take 7 to 10 working days. I found out on 15 /05 that they could not get one to me until July. Would definitely recommend D&M tools. Thank you once again. "
Jim Berridge (May '20)
"....I rang your lovely Will and he solved my problem with absolutely first rate customer service. And kindness. And a smile. So thank you Will, I am genuinely very grateful and I hope this message gets to your bosses so that your good work is recognised. You made an old man very happy yesterday."
Dave James (May '20)
"Was very happy with your service and how was ur delivery was I am very impressed with dm tools thank you very much."
Jassi Randip (May '20)
"Ordered on Sunday, delivered on Tuesday, between the times stated very impressed will be buying more tools from you in the future."
Dave Kay (May '20)
"Excellent product, first class service. Item received 2 days earlier than expected - Remarkable ! Very many thanks."
Adrian Thomas (May '20)
"Hi just like to say many thanks for a brilliant service from you guys. Received my Triton router table module today. Will be ordering again from you this Friday to order the Kreg pocket hole system many thanks again."
Roland Jones from Blackpool (May '20)
"Thank you stuff arrived, very slick and professional. Thank you."
Marion Richardson (May '20)
"I would just like to say that i was most impressed by the speed at which you contacted me with the problem and the resolution to my order.It is the first thing i have ordered from you but thanks mainly to your quick and easy going service it will most certainly not be my last.A great service and would not hesitate in using again."
Allan Mcghie (May '20)
"Many thanks for your very speedy service. My lopper arrived 2 days earlier than I expected it. Good price too. Thanks again."
Shaun Reid (May '20)
"Just a brief email to let you know I've received the above set of chisels today and could not be happier with the service, delivery time - especially during the current climate - and the outstanding price for such an excellent set of chisels......I simply could not believe it when I saw a set of six on offer for only £35. So, thank you very much for providing an excellent service at such a reasonable price. I look forward to sharpening the set - living in Scotland, with most of the construction sites currently closed, I'll certainly have enough time on my hands to get them razor sharp."
William Sillars (May '20)
"Always excellent service and so quick. Wish all firms were like you, it would make life so much easier."
Peter Barrow (May '20)
"It has been a very good process in my order and it was handled very professionally, thank you."
David Woodhead (May '20)
"As this was my first order. I am really impressed with the prices, ordering and the prompt delivery smooth transaction from start to finish, even in this testing times we find ourselves in
I will certainly be using D&M for all my tool requirements from now on. Many thanks."
Mick Beards (May '20)
"Excellent service and prompt delivery even in these difficult times. Thank you."
Tom King (May '20)
"Just placed my first order with you got a few bits, the trend fast track sharpener kit etc, just wanted to say thanks for great service and delivery and price of your items, I shall have no hesitation in using you in the future for my tool needs."
Phil Wallace (May '20)
"We have just received our first order from D&M Tools. We are delighted with the products and the fast delivery service, packaging was excellent. Will definitely keep you in mind for future products !!!! Thank and Keep safe."
Linda Osborne (May '20)
"As per my last order, prompt and efficient service from DM tools, despite the current chaos. Many thanks."
John Walsh (May '20)
"Great service great price, great delivery all round first class company will definitely use again thanks."
Paul Selby (May '20)
"You done well’ I’ve not used my new chisels yet but I’m sure they will be great’ they are Irwin after all !"
Brian Howell (May '20)
"Great service dealt with you in the past and will continue . one question the kreg clamp base kbcba I purchased from you ,go they do a longer securing bolt it is to short ,it will not reach far enough through my workbench"
Hugh Beynon (May '20)
"Brilliant service , I looked all over couldn`t find any of the the model I wanted, then I found you , ordered it and you delivered in 24 hours."
J. Wormwell (May '20)
"Who needs Amazon with you guys around? Brilliant!
I wanted a Dremel MotoSaw and like to avoid using “you know who” but on checking them out yesterday they were a lot more expensive with longer delivery times. I ordered it yesterday and it arrived this morning, what could be better? I am just off to play with it now. Thanks a lot…"
Richard Mobbs (May '20)
Back to top
"Just wanted to drop you a quick message, I received my order yesterday. Super quick delivery, fantastic product, thank you very much! I'll definitely be using you guys again in the future. Hope you're all keeping safe during this madness, and thankyou for continuing to supply goods to your customers!"
James Morrison (Apr '20)
"Item has arrived and is exactly as described. Thank you for a fast efficient service."
Bob Woodley (Apr '20)
"Excellent service thank you very much."
David Shelton (Apr '20)
"Thank you for the excellent service. A clear website on your ability to accept orders, accurate emails detailing order progress and delivered when the emails said it would be delivered.
Other companies could learn so much from you during these difficult times."
Dave Woolgar (Apr '20)
"Service is great, got the email Wednesday afternoon saying item has been dispatched, it was at my house 8.30 the next morning. Dealt with Ian could not give better service. Thanks."
Paul Marshall (Apr '20)
"Under the current covid conditions your service has, as always, been exemplary. Thank you and please all stay safe."
John Horn (Apr '20)
"Can't fault you, the order is sorted and dispatched, couldn't get better service at Harrods👍thankyou all for an excellent service."
Keith Bell (Apr '20)
Back to Top
"Excellent service from customer service thank you."
Mark Power (Mar '20)
"Service always been first class Website easy to navigate"
E Gardiner (Mar '20)
"Excellent service especially in the conditions prevailing at the moment. So quick and website easy to navigate. Many thanks. "
John Lowther (Mar '20)
"Absolutely great, from ordering to invoicing, here is hoping your delivery does not let you down."
Alan Herkes (Mar '20)
"...I would like to thank you and D&M Tools once again for sending me a replacement (pressure) cap free of charge. It’s gestures like this that sets D&M Tools apart from other large companies such as *********, who said they would ring me back with a price for a replacement cap and never did."
Chris Ttoffali (Mar '20)
"Ordered a 3m Makita guide rail yesterday and it’s already been delivered, excellent packaging and super fast delivery. Best price I could find online too. Great company, Thanks very much"
Andy Chapman, Bespoke Woodworker (Mar '20)
"Excellent first class service,and delivery dpd brilliant courier ,fantastic prices thanks."
J A Liptrot (Mar '20)
Back to Top
"The clamp for the Triton Workcentre arrived today and I’m so pleased. (Gary) You’re a gentleman, thank you so much for a great service."
Richard Allen (Feb '20)
"Great help with my order. Delivery was sent quickly. Well packed. I recommend you for help and service. Thank You."
Joe (Feb '20)
"What a great service .Saw arrived at 10 o’clock this morning and I only ordered it yesterday !! Many thanks. Also yours was the cheapest price well done."
Colin Wilson (Feb '20)
"Fantastic service, ordered Triton super Jaws at 13.30 on Monday, arrived 10.40 Tuesday. Also phone answered by a human not a robot telling me to press numerous numbers before I get to place my order. Well done D&m Tools."
Martin Bolton (Feb '20)
"Fantastic customer service-very good stock levels and fast reliable. This company deserves 5 Stars-many thanks"
Chris Inkpen (Feb '20)
"Really helpful staff, one kindly carried my purchase to my car. The toughbuilt saw horse (650) I bought is great , adjustable legs enabled me to easily get a level work area and really stable. Many thanks."
Mr Holden (Feb '20)
Back to top
"Thank you for the speedy service, drill received exactly within the timescales give, can’t fault. The drill is also exactly as described and at a competitive price. Overall, very impressed."
John Wardale (Jan '20)
"Very fast dispatch and delivery, 22hrs, cheapest price, goods as ordered, queries answered and sorted promptly, top store, will use again."
Alan Bourne (Jan '20)
"I have just purchased a dewalt table saw and stand (at a very good price). Unfortunately there was a slight hiccup with the delivery dates (no fault of D&M) and on unboxing the saw had a scratch across the table (once again, no fault of D&M). This is when good customer service kicks in. From initial purchase with Gary through conversations with Stuart, Paul and Will the service has been outstanding , (in fact, I think the best I have experienced), and I am more than happy about how everything was handled. The guys are a credit to your organisation. I would not hesitate to use your business again and to recommend it to friends. A big thank you from a satisfied customer."
Colin Philson (Jan '20)
"Brilliant customer service. Many thanks. Order received at 13.05 today Sunday 19/01/20. Your staff work as a synchronized team, very commendable. Thanks to Gary, Gary and Will.
Regards to you all."
Clive Parkes (Jan '20)
"Placed an order with this company for the first time and found their website to be really comprehensive and the prices to be very competitive with others but best of all the fast dispatch and delivery. Already looking to place another order in the very near future. 10/10"
Robert Jaycock (Jan '20)
"First Class Service. Gary Purdey was excellent. 5 Stars. Order Placed Monday 06 01 2020 Delivered via DPD 15.35 Tuesday 07 01 2020. Next Day Delivery absolutely brilliant. Parcel arrived with No damaged. I have now to get to grips with my new Band Saw. I am a first time buyer. I will recommend and use yourselves again. Thank you."
Clive Parkes (Jan '20)