7. The Customer may cancel an order for any reason within 7 days starting on the day after the Recipient receives the goods. To do this the Customer will need to notify the Company that the Customer wishes to do this, specifying the order number of the order to be cancelled.
If the goods have already been delivered:
(a) The customer can only exercise this right to cancel your order if the goods are in a re-saleable condition with their original packaging.
(b) The customer must return the goods to the company at the customers own cost and risk. This excludes where the company is at fault, in which case the company will arrange collection at the company’s cost.
(c) The customer at their own cost may wish to insure your returned goods against damage or loss.
(d) The customer must take reasonable care of the goods while in their possession.
(e) This excludes goods collected from the company and therefore distance selling regulations.
(f) Where a customer examines goods at the company’s premises and later order those goods by distance means, even if the goods are slightly different, for example, ordered in a different colour from those actually examined.
The whole of the Customer's money will be refunded within 30 days of such cancellation.
8. Subject to the provisions of the above clause, the Company may at its sole discretion accept the return of the Goods, provided that the Customer indicates the date of the relevant delivery note or invoice number together with the product catalogue number and full description against which the Goods were supplied. A handling charge of up to 15% may be made to cover the cost of restocking the Goods and, in addition, the Company reserves the right to levy a carriage charge on both outward and inward deliveries. Orders for goods not currently listed in the Company's current Catalogue are considered special orders, and cancellation or return can be accepted only provided that the Customer shall additionally be liable for any further charge, which the Company may impose in this respect.
9. The copyright of this website is owned by the Company Dowding & Dowding and may not be copied or reproduced in any way or form, stored in a retrieval system or transmitted in any form or by any means, electronic or otherwise, without express written consent.
10. The Contract for the supply of the Goods to the Customer shall be interpreted in accordance with the laws of England and Wales which shall for all purposes be deemed to be the proper law of the Contract, save that for those Goods supplied to Customers in Scotland the Contract shall be interpreted in accordance with the laws of Scotland, and for those Goods supplied to Customers in Eire the Contract shall be interpreted in accordance with the laws of Ireland.
